EXPERIENCE CROCO CUN ZOO
Let nature and wildlife inspire you in an interactive 60 to 75-minute tour. You’ll be able to touch, hold, and feed a wide variety of our local fauna, and if you’re brave enough… even walk among crocodiles.
ZOO, SHELTER OR SANCTUARY?
In recent times, public attention turned towards animals in captivity, and Zoo’s aren’t the exception.
Croco Cun did not start as a zoo, however, our Riviera Maya destination ecological needs, have turned us into a very peculiar one. Most of the specimens have come to our home as donations, as well as rescues or seizures that the environmental authorities have placed under our care.
The residents of our zoo play an important role in the fauna conservation through education and interaction with our visitors.
AWESOME FEELINGS
Heat in your heart, freedom in your mind.
Feel emotions you have never felt, with creatures you have never met.
WHAT OUR VISITORS THINK
HOURS & FEES
- PRODUCT:
60-75 minutes interactive English spoken guided tour. You will able to touch, hold and feed great variety of our wild local animals; and if you are brave enough… to walk among crocodiles. - INCLUDES:
Admission to the zoo, guided safe interactive experience, all pictures you can take and unforgettable beautiful memories.
- EXTRAS: (not included)
Interaction feeding bag (one per group should be enough).
Round trip transportation.
Guide tips - AMENITIES:
Cafeteria, gift shop, snacks, picnic area, restrooms and children playground & wifi.
- HOURS:
Open everyday from 9:30am to 4:30pm.
Round transportation buy a day in advance, check booking engine for valid pickup points & hotels and transportation fee.
* For security reasons we do not admit pets inside our facilities.
Thanks for your understanding.
Payment methods
Alternative payment methods
THIS IS WHAT WE DO!
To Inspire Passion for Nature and Wildlife, through an interactive guided tour. You will able to touch, hold and feed great variety of our wild local animals; and if you are brave enough…
to walk among crocodiles.
TOUCH, HOLD & FEED
Live a knowledgeable journey. With our guides, you will learn, hold and feed some of the local fauna, and if you are brave enough, walk among crocodiles. Get ready to take all the pictures you want because you will meet incredible animals in a natural environment.
A DIFFERENT KIND OF ZOO
Get to know vulnerable species and learn how to protect them.
Pay attention to the top of the trees, home of a troop of wild spider monkeys that you will possibly watch hanging off and playing around.
PRO CONSERVATION
WAZA (World Aquarium and Zoo Asociation):
“Zoos and aquariums are trusted voices for conservation, and are able to engage and empower visitors, communities and staff measurably to save wildlife.”
HOW TO GET HERE
We are located on the 307 highway very close to Puerto Morelos which is a peaceful village on the Mayan Riviera, great to experience the genuine Yucatan. Puerto Morelos makes an excellent base if you’re looking for some place quieter than glitzy hotspots like Cancun or Playa del Carmen. Government eco-reserve designations protect the reef and mangroves, and the village itself, from development. Outdoor options range from thrilling jungle and diving adventures to serene bike rides or moped explorations
- Taxi:
Fast but expensive option. - Bus:
At Cancún´s or Playa del Carmen´s bus station, take the bus-line MAYAB and specify you’re getting off at Croco Cun so they charge the correct fee. - Mini van:
At Cancún´s bus station, in front of the main doors, crossing the parking lot, take the PLAYA EXPRESS minivan. Tell the driver you are getting off at Croco Cun so he charges the correct fee. This minivan can also be taken at Playa del Carmen on Calle 2 between Av.20 Norte and Av.25 Norte.- Getting to Croco Cun Zoo from Cancún by bus or minivan (costs around 25 pesos per person), the driver will drop you out in front of the zoo on the federal highway. Please be carefull when you crossing.
- To get to Cancún´s bus station from the Cancún hotel zone, take the bus (Turicun or Autocar) with RUTA 1 on the window. (it must include Downtown, Av. Tulúm destinations) and ask the driver to drop you out on Tulum Av. near the bus station. It costs around 12 pesos per person.
Frequently Asked Questions
Why is a guide necessary to visit the zoo?
A guide is essential to ensure your safety and enhance your experience at Croco Cun Zoo. Our guides, biologists or veterinarians passionate about wildlife, will accompany you throughout the visit, explaining each animal’s characteristics and helping you interact with them safely. They are also available to answer any questions about conservation. We guarantee you an unforgettable visit!
What does the ticket include?
The ticket includes a 60- to 75-minute guided tour. During the tour, the guide will help you interact with various animals safely and respectfully while you learn about their species, habitats, and how to contribute to their conservation.
Can I bring a camera? Is there an additional cost?
You can take as many photos as you want during the tour at no extra cost. There is no charge for photos. However, using a flash or a tripod is not allowed, as it can stress the animals and interfere with the tour. Please contact the administration to arrange the schedule, conditions, and fees if you’d like an exclusive photo session.
Can I feed the animals?
Yes, you can feed certain animals under the guide’s supervision, and they will instruct you on how and when to do it safely.
Does interaction with the animals stress them out?
No, our guides are trained to ensure the animals’ well-being and facilitate interaction without causing stress or discomfort.
Are there fixed times for tours?
No, tours start continuously. Once you purchase your ticket, a guide will be assigned to you, and the tour will begin within the next 10 or 15 minutes. There may be slight delays depending on the season and visitor volume.
Are tours offered in other languages?
Yes, we offer tours in both English and Spanish.
Do I need to buy food for the animals?
Animal food is optional and costs 38 pesos. It’s a great way to enhance the interactive experience, and one bag is usually enough for a family. At the end of the tour, we ask you to return the empty bag to the guide for reuse.
From what age can children take the tour?
The tour suits all ages, from babies in arms to the elderly. It’s an experience for the whole family.
Are there places to eat in the zoo?
Yes, our café opens at 7:00 am and offers a variety of options such as coffee, breakfast, salads, baguettes, croissants, lunches, frappes, and desserts. You can eat before or after your tour, as the café remains open until the last visitor leaves. No food is allowed during the tour, but non-alcoholic drinks are permitted.
Should I tip the guides?
Although our guides receive a salary and benefits, you are welcome to tip them if you feel their service made your visit more enjoyable.
How do I validate my online purchase?
Simply present your identification and electronic ticket at the ticket booth to validate your purchase.